Shipping Policy

Effective Date: March 15, 2025

At CleanBina, we are dedicated to providing you with a smooth and reliable shipping experience. Below is our Shipping Policy outlining the terms and conditions related to shipping and delivery.

Order Processing

Once your order is placed, we strive to process and ship it as quickly as possible. Orders are usually processed within 1-2 business days (excluding weekends and holidays). You will receive an email confirmation once your order has been processed and shipped, along with a tracking number to monitor your package.

Shipping Methods

We offer a range of shipping methods to ensure your products reach you in a timely manner. Available shipping options will be displayed at checkout, including standard and expedited delivery methods. Please select the method that best suits your needs.

Shipping Fees

Shipping fees are calculated based on the destination and the shipping method selected during checkout. The final shipping cost will be displayed before you complete your purchase. Please note that additional customs fees or import taxes may apply for international orders, which are the responsibility of the customer.

Domestic Shipping

For domestic orders within the United States, we use reliable carriers such as USPS, UPS, and FedEx. Delivery times will vary depending on the shipping method selected and your location. Typically, domestic orders take between 3-7 business days to arrive.

International Shipping

We offer international shipping to select countries. International shipping times vary depending on the destination. CleanBina is not responsible for any delays caused by customs or local carriers. Shipping fees for international orders may vary, and additional customs duties and taxes may apply.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the respective carrier’s website. If you have trouble tracking your package, feel free to contact us.

Shipping Delays

While we aim to provide timely shipping, unforeseen delays may occur due to weather conditions, shipping carrier issues, or other factors. CleanBina is not responsible for delays caused by external factors beyond our control. If your order is delayed, please contact us, and we will do our best to assist you.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at info@cleanbina.com. We will assist you in resolving the issue, including contacting the shipping carrier and providing a replacement or refund where applicable.

Incorrect or Missing Information

Please ensure that all shipping details, including your address and contact information, are accurate when placing your order. CleanBina is not responsible for delays or issues resulting from incorrect shipping information provided by the customer. Additional charges may apply if an order needs to be reshipped due to incorrect address details.

Customer Support

If you have any questions regarding shipping or need assistance with your order, our customer support team is here to help. You can reach us via email at info@cleanbina.com or by phone at (530) 283-2233.

Thank You for Choosing CleanBina

We appreciate your trust in CleanBina and are committed to providing excellent shipping services to ensure you receive your products in perfect condition and in a timely manner. We look forward to serving you!

By placing an order with CleanBina, you agree to the terms outlined in this Shipping Policy.