Sales Policy

Effective Date: March 15, 2025

At CleanBina, we strive to provide high-quality skincare products and exceptional customer service. Our Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By placing an order with us, you agree to the terms of this policy.

Order Processing

Once your order is placed, we will process it as quickly as possible. You will receive an order confirmation email upon successful submission of your order. Orders are usually processed within 1-2 business days, excluding weekends and holidays. Please ensure that all information entered, including shipping and billing details, is accurate to avoid delays.

Payment

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Payment is required at the time of purchase. All transactions are processed securely, and your payment details are protected using encryption technology.

Pricing

All prices listed on our website are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Any changes in pricing will be reflected on the website at the time of purchase. Please note that sales tax may apply based on your location, and shipping costs will be added at checkout.

Shipping

We offer shipping within the United States and to select international destinations. Shipping fees are calculated based on the delivery method chosen and the destination. Once your order is shipped, you will receive a tracking number via email to track your shipment.

Please note that CleanBina is not responsible for any delays caused by shipping carriers or customs for international orders. Shipping times are estimates, and we are not liable for any unforeseen delays.

Sales and Promotions

Occasionally, we offer sales, promotions, and discount codes. These offers may have specific terms and conditions, including expiration dates and product exclusions. Please ensure that any discount codes are applied at checkout, as they cannot be retroactively applied to past orders.

Order Cancellations

If you wish to cancel or modify an order, please contact us as soon as possible. Orders can only be canceled or modified before they are processed and shipped. Once an order has been shipped, it cannot be canceled or changed. You will need to follow our return policy if you wish to return the item after it has been shipped.

Returns and Refunds

We offer a 30-day return window for products in their original, unused condition. For more details on how to initiate a return or refund, please refer to our Refund and Return Policy.

Customer Support

If you have any questions or issues with your order, our customer support team is here to help. Please contact us at info@cleanbina.com or call us at (530) 283-2233 for assistance. We aim to provide prompt and efficient support to ensure your satisfaction.

Limitation of Liability

CleanBina is not liable for any damages resulting from the use of our products, nor are we responsible for any indirect, incidental, or consequential damages arising from your purchase. Our liability is limited to the purchase price of the product.

Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

Thank You for Choosing CleanBina

We appreciate your trust in CleanBina and are committed to providing you with excellent products and service. We look forward to serving you and helping you achieve healthier, glowing skin.

By placing an order with CleanBina, you agree to the terms outlined in this Sales Policy.