Payment Policy
Effective Date: January 7, 2025
Thank you for shopping at CleanBina! Below is our payment policy, which provides detailed information about accepted payment methods, processing procedures, and important terms related to your payments when shopping on our website.
1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure payments through your PayPal account.
- Apple Pay: Quick and secure payments via your Apple device.
- Google Pay: Fast checkout via Google Pay on supported devices.
All payments must be made in full at the time of purchase. If a payment fails to be authorized, your order will not be processed until the payment is successful.
2. Currency
All prices on CleanBina are listed in USD (United States Dollar). Your payment will be processed in USD. For international customers, any foreign exchange rates or conversion fees will be applied by your payment provider.
3. Payment Processing
- All transactions are securely processed through trusted third-party payment gateways.
- Your payment information is encrypted using SSL (Secure Socket Layer) technology to ensure your data remains private and secure.
- Once your payment has been successfully processed, you will receive an order confirmation email, which will include a receipt of your payment.
4. Order Confirmation and Authorization
- Upon placing your order, you will receive an order confirmation email. This confirms that we have received your order, but not necessarily that your payment has been processed or your order has been fulfilled.
- All payments are subject to verification and approval by the payment provider. In the event that your payment is declined or if there is an issue with the payment process, we will notify you via email and provide instructions on how to resolve the issue.
5. Sales Tax
- Sales tax will be applied to all orders based on the applicable tax rate for your location in the United States.
- The sales tax amount will be automatically calculated and displayed during checkout.
6. Refunds and Cancellations
- Order Cancellations: If you need to cancel or modify an order, please contact us as soon as possible at info@cleanbina.com. If the order has not yet been processed or shipped, we will make every effort to accommodate your request.
- Refunds: Refunds will be processed to the original payment method used for the order. Please allow up to 7-10 business days for the refund to be credited to your account, depending on your payment provider.
- Returned Items: If you return any items, the refund will only be issued for the items received in their original condition. Please refer to our Return Policy for more information on how to initiate a return.
7. Security and Privacy
At CleanBina, we take your security and privacy seriously. We do not store your payment information on our servers. All payments are processed securely by our trusted third-party payment processors, who comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the highest level of data protection.
8. Contact Information
If you have any questions about your payment, need help with an order, or require further assistance, please feel free to contact us:
- Email: info@cleanbina.com
- Phone: (530) 283-2233
- Address: 257 1st St, Quincy, California (CA), United States
- Website: https://cleanbina.com/
Thank you for choosing CleanBina! We value your business and are committed to providing a secure and seamless shopping experience.